Privacy Policy

Privacy Policy

Your details are safe with us.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) . 

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. 

We will not e-mail you in the future unless you have given us your consent. 

We will give you the chance to refuse any marketing email from us or from another trader in the future. 

The type of information we will collect about you includes: 

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent. 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. 

The personal information which we hold will be held securely in accordance with our internal security policy and the law . 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

If you have any questions/comments about privacy, you should email Rob Howes 

CatFlaps.co.uk is rated 4.70 stars by Reviews.co.uk based on 2323 merchant reviews

4.70 / 5 Rating
2323 Reviews
efficient and quick service
Cat 1 Oliver ( chip ) cat 2 Tango ( Tag ) Within 48 hours , the older cat , Tango , had overcome his fear of the whirring unlatch mechanism. After two weeks , Oliver had managed access just twice. Noticed it was distinctly more difficult for him , so made a quick loop of knicker elastic for a spare tag ( cat 3 ) . This is definitely easier for him and works in preference to his chip. Just in time before major snowfall. Cats have extremely flexible skin so his chip could have migrated further back making latch triggering difficult. So have to award the Petmate 355 a cautious ten out of ten. Bellsie , West Midlands.
Thank you for sending my replacement cat flap to me so promptly